999 call handlers and ambulance services: time for change

19 June 2014 By Jamie Hanley

There is a real and serious need for additional resources and funding within the ambulance services sector, coupled with a significant lack of awareness amongst the public as to how our ambulance services operate. I have a number of cases involving emergency call handlers who have either failed or delayed to send out an ambulance […]

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Alisha Patel, Author, Marcus Weatherby,
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