The Parliamentary and Health Service Ombudsman (“PHSO”) is a body set up by Parliament to investigate complaints that have not been resolved by the NHS in England and UK government departments and other UK public organisations.  It estimates that complaints about potentially avoidable deaths make up around 20% of the NHS complaints that it investigates. Earlier this month […]

In personal injury cases, a defendant is normally considered to have been negligent if they failed to do something that a reasonable person would have done, or did something that a reasonably prudent person would not have done. In medical negligence cases, the question depends on what a reasonable person with the specialist skills of […]

A motorcyclist who suffered devastating head injuries when he collided with a plough on a country road will receive a substantial sum in compensation to assist with the lifetime of care he will need. The man was overtaking a line of stationary traffic when he collided with the plough, which was protruding from the rear […]

It is not unusual in personal injury cases where a claim is made on behalf of a person who has suffered life-changing injuries for the courts to acknowledge the devotion and selflessness of family members who care for their disabled loved ones without expecting anything in return. In a recent ruling, however, the Court of […]

George Bernard Shaw once said “Success does not consist in never making mistakes but in never making the same one a second time.” Mistakes should be seen as an opportunity to improve. However according to a report obtained by the BBC, one of England’s largest mental health and learning disability providers has failed to investigate […]

Over half of all stillbirths are still unexplained and every day in the UK around three families suffer the death of their baby at term and before labour begins. Over the past 10 years there has only been a small reduction in the stillbirth rate for the UK and this remains high in comparison to […]